Q. We are bidding on an overseas project, can you help?
Absolutely. We are regularly approached by agencies looking for high level quotes only to discover subsequently they were bidding for projects they didn’t win. Most don’t realise that we would be happy to help them with detailed insight and information or even sitting in on calls as part of your supply chain.
Q. How can you help our team after we have been awarded a project?
We consider ourselves an extension of your operation. Our role is to take away as much work as possible from your consultants and to provide a ‘right first time’ service to your contractors, minimising reasons for them to contact you once they have commenced work. Where volumes dictate, we will train and upskill your consultants to manage the routine questions candidates may have prior to accepting a role.
Q. What countries are you able to provide solutions for?
The locations where we operate regularly changes since they are affected by demand from recruitment companies and/or the contractor operating on a project. You can find an up to date list on our solution location maps.
Q. What if the country I need support for isn’t shown?
Our global network allows us to provide solutions almost anywhere so just ask and we will do our best to help you.
Q. Can you provide work permit sponsorship for the contractors?
This is best answered by viewing the world as split between the European Economic Area (EEA) and the Rest of the World (ROW).
A key pillar of the European Union, and by virtue the EEA, is a customs union that prioritises EEA citizens over everyone else. This means that obtaining a work permit for non-EEA citizens is a complicated, time consuming process and does not fit well with the fast-moving contract environment we operate in. In most cases it will be much easier for you to work with EEA nationals.
All the solutions we offer within the RoW come with full work permit support. The details of each solution are dependent on current immigration rules of that country and our team will be happy to provide you with current information.
Q. What are the dangers of engaging a contractor abroad through their Limited Company?
Assuming the contractor is operating a Personal Service Company (PSC) the chance of them creating an overseas Permanent Establishment (PE) are very high. Following the introduction of the Common Reporting Standards across the EU in 2017, we have witnessed an uplift in investigations of PSC’s creating a PE. The full impact of a PE is discussed in our related news item but it means the contractor is likely to be in contravention of many local tax and employment laws, which could open investigations under the Criminal Finance Act 2017.
Q. When do you pay the contractors?
We make payments daily, releasing funds to a contractor the day we identify the receipt from your company within our bank accounts.
Q. How long will it take for a contractor to be registered for tax and/or social security?
The cooperation of the relevant local authority and the contractor will impact the timeframe around registration. In practise, the normal elapsed time in most instances is 6/8 weeks. However, in all cases we begin the process the day we sign contracts with you and have a dedicated team to manage this, who are targeted to complete all registrations within 13 weeks.
Q. Your marketing literature talks about a ‘Guarantee’ but what does this mean?
The initial consultation we hold with each contractor looks at everything that can impact their financial situation whilst operating on the project. This is aligned with the local tax authorities’ attitude to tax, social security and business expense management. When we provide a contractor with a Projection of Earnings we are so confident to stand over it that we guarantee that rate and that the contractor will face no further tax obligations.
Q. How can we be sure that IF Workforce Group are able to deliver to our standards?
We utilise two great tools to provide you with the confidence of working with us. The first is a Service Level Document (SLD) that lists our responsibilities, including key personnel and escalation routes. The content of the SLD will be agreed with you at the outset of our relationship and will be regularly reviewed.
The second tool, our audit review meetings, will be held at timescales agreed as part of the SLD and will provide a deep dive, with supporting evidence, into the history of each contractor we are engaged with through your company.
Q. Which trade bodies are IF Workforce Group affiliated with?
Our UK umbrella company, IF Payroll Ltd, holds Professional Passport accredited umbrella status. IF Workforce Group is a member of Staffing Industry Analysts and our Managing Director, Mr. Ray Walker, has successfully passed their Certified Contingent Workforce Program qualification. Unfortunately to the scale and complexity of our global solutions, there is no recognised accreditation scheme we can join.